Terms and Conditions

CRIT is an open-access online review platform that connects customers and businesses to promote cooperation and trust. We are transparent, have free features, and available to anyone.

When we refer to "our platform," we mean the usecrit.com review platform as well as any subdomains, subdirectories, or comparable platforms that we run and make available to you.

We ask that you read these terms of use (henceforth referred to as the "terms") before using our platform so that you are aware of what is expected of you and what you may anticipate from us. The following rules, regulations, and policies are referred to by these phrases, and they also govern how you use our platform:

Our Privacy Policy” describes what information we gather about you when you use our platform and how it is used (for more details, see section 12 below).
Our Guidelines for Users”, which specify how you ought to and ought not to utilize our platform (for more details, see section 5 below)

You must accept these terms in order to understand your legal rights and obligations, regardless of whether you only use Crit to browse and search for companies or reviews or if you wish to post a review yourself. You must always accept these conditions in order to use our site and have access to it. Therefore, you must not access or use our platform at any time if you disagree with these conditions or find it impossible to comply with them. To be clear, these terms will apply to all of your usage of our site.

By completing one or more of the following, you consent to these terms: (a) by using our platform to browse, access, search, write reviews, or in any other way; or (b) by checking a box or button or by expressing your agreement to these terms in any other way.

Just so you know, any time a word or expression is defined in "quotation marks," it always means the same thing.

HOW TO USE CRIT

The steps to access and utilize our platform are outlined below.

Use of words “You” and “Crit”: We refer to the individual viewing, accessing, searching, posting a review, or otherwise utilizing our platform as "you" or "your." Depending on where you are accessing our platform from, we refer to the Crit entity that you are entering into a contract with when we use the terms "Crit," "we," "our," or "us."
Non-responsibility for third-party products and services: On our platform, we might make use of, show you, and/or link to technology, goods, and/or services provided by third parties. We don't support, promise anything, or take any liability for any such technology, goods, or services provided by third parties. We regret that we are unable to guarantee that our platform will operate with your particular browser, computer system, or network.
User account (Consumer & Business): In order to leave a review, comment on, like or flag a review and/or take any other action on our platform (except browsing), you must first create a user account. You are only permitted to create one user account. Your user account is personal to you and must not be transferred to anyone else.

You must select a username that will appear on the platform anytime you write a review, leave a comment on a review, or publish user-generated content—that is, any image, review, or other piece of content created or submitted by you to the platform. Your username enables other people to recognise you. Recall that using your actual name as your login has the potential to identify who you are. The following cannot be in your username:

anything offensive, hate-filled, racist, defamatory, obscene, or unlawful.
and traits that identify a third party or someone else, including the name of someone else.

You are solely in charge of deciding who has access to and uses your user account. As an illustration:

It is your responsibility to keep your user account private and secure. You should never give out your email address or verification code to any parties. In the event that you believe any of your login credentials have been compromised or exploited, please notify us right away by sending an email to team@usecrit.com.
You warrant that you will maintain the accuracy and completeness of all data associated with your user account, including your email address. You may easily alter your username by going into your user account and doing it yourself.
You bear full responsibility for all actions associated with your user account, such as comments, reviews, and user-generated content.

4. Your main duties are: The following guidelines must be followed when utilizing our platform:

You acknowledge that you will only use our platform in accordance with these terms, our policies, and our Guidelines for Users.

You are not allowed to compromise our platform's integrity or security.
You agree not to use our platform in any way that could hinder its operation or impede the use of others.
It is strictly forbidden for you to introduce or upload any content onto our site that contains malicious code or viruses.
You are not allowed to compose, submit, or take part in the purchase of phoney reviews. When we talk about fake reviews, we're talking about testimonials that don't accurately represent a company's products or services, or reviews that have been posted in an effort to sway customers' opinions or disparage a specific company.
Nothing you do may be construed as deceptive, offensive, illegal, infringing on someone else's rights, or not in accordance with our policies and Guidelines for Users.
No portion of our platform may be altered, duplicated, altered, reproduced, disassembled, decompiled, reverse-engineered, or have its source code extracted.
You are not permitted to behave in an aggressive or disrespectful way towards any partner, customer, Crit staff, or other platform users. In any circumstance, including interactions with our support teams, we will not stand for any kind of harassment or abuse directed at Crit staff.
It is prohibited for you to use our platform for marketing reasons, including promoting yourself or any services, goods, or companies, or to post evaluations that are primarily promotional in character.
It is prohibited for you to use our platform to create or offer any functionality or services that rival our platform.

5. Our Guidelines for Users and policies : Respecting and abiding by our policies and Guidelines for Users is required when accessing or utilizing our site. Without prior notice, we reserve the right to alter and modify our rules, including the Guidelines for Users. Any modifications we make will take effect right away and won't require your further approval, affirmation, or action.

6. What we own: Everything on our site is our property, with the exception of third-party content, such as the reviews. All intellectual property related to the layout, appearance, and feel of our platform, including any trademarks, logos, and graphics, is owned by us. You acknowledge that unless we specifically give you permission to do so, you may not reproduce, distribute, alter, or make any other use of our platform's content or trademark. This means that unless we expressly provide you permission to do so, you are not permitted to utilize our brand or any other content on our platform.

7. What you own: Content that you upload to or transmit through our platform as a user is your property, and you are accountable for it. Additionally, you guarantee that the content you create and/or use is authorized by all relevant authorities. Your user-generated content will always be publicly visible on our platform as well as any third-party services and networks (like Google), unless you remove it or we remove it because it violates our Guidelines for Users

8. Your user generated content: When you create, upload, post, or show user-generated content on our platform, you give us permission to use, alter, publish, and display that content anywhere in the world, in any format, without any limitations, and without having to pay you anything. You also consent to our using your user-generated content for any purpose, including syndication, distribution, marketing, and publication, at no cost to us or to other businesses or persons, including our customers.

9. Feedback: We value your opinions, thoughts, and recommendations on our platform (referred to as "feedback"), and you are free to utilize it indefinitely without restriction or payment. To be clear, this implies that we reserve the right to use, quote, and/or make reference to any written content or feedback that you submit to us.

10. Problems and support: If you're having issues, our help center at team@usecrit.com has a support team behind the scenes to cater to your challenges.

11. Impartiality: We appreciate you using our platform to browse, share, listen to, and learn about the companies we represent by acting as an online middleman. You must always adhere to our Guidelines for Users and only submit user-generated information that is honest and objective when utilizing our site.

Privacy and data use

The data we get when you use our platform is described below, along with how it is managed.

12. Personal information: Your personal information that we get about you through your use of our platform will be managed by us in compliance with our Privacy Policy.

Confidential data

We anticipate that you will take appropriate measures to safeguard our sensitive information, just as we do.

13. Keeping it confidential: You may disclose sensitive information to us and learn about sensitive information about us while using our platform. As long as we don't share this with our affiliates—that is, any businesses with which we are affiliated—or if you provide feedback, which is not considered confidential information, then you and we both agree to take reasonable precautions to prevent unauthorized individuals, entities, or other third parties from accessing each other's confidential information.

Termination and suspension

The circumstances under which your use of our platform may be stopped or terminated are outlined below.

14. Our rights:If you violate or threaten to violate any of these terms, our Guidelines for Users, or our policies, we may immediately suspend or delete your user account, filter user-generated content, or both.

15. Your rights: If you decide to terminate your user account at any point, all of your reviews will be removed from our site and you will no longer be able to write reviews.

Disclaimer and liability

We strongly advise you to carefully read these parts through as they delineate the extent of our and your obligation and liability.

16. Only losses and damages that can be reasonably anticipated and directly caused by us are subject to our liability. The entire aggregate liability of us and our affiliates to you under any circumstances is limited to the sum of $50.00 (Fifty CAD). If we fail to comply with these terms, we will be liable for your reasonably foreseeable loss and damage.

17. We are unable to guarantee that the platform will always be accessible. The platform is given "as is," without any kind of guarantee.

Disputes

How disagreements can be settled is described in this section.

18. Dispute Resolution: By contacting us via team@usecrit.com if you are not satisfied with the outcome of the review dispute, we are available to cater to your concerns.

Important housekeeping

Kindly review these supplemental terms.

19. Term change: These agreements are subject to change at any time and without prior notice to you. You are responsible for making sure you always refer to, read, comprehend, and accept the most recent version of these conditions because any modifications will take effect immediately upon their posting and won't require your further approval, affirmation, or action.

20. Platform Change: Without providing you with prior notice, we reserve the right to update and modify all or part of our platform. For commercial or operational reasons, we may also decide to halt, remove, or limit access to all or a portion of our platform.

21. Contingencies: We try to exert as much control as we can. If an event or condition beyond our reasonable control prevents us from performing any of our responsibilities under these terms, we will not be liable to you.

22. Contact us: Please send an email to team@usecrit.com to get in touch with our support team if you would want to talk with us.

23. Language: All additional communications and notices provided in accordance with these terms must be made in English, even though we may send you some materials in a different language. If we translate any of these terms, it is just for your convenience; the original English text will always be used. Regarding the content or correctness of any translated versions of these terms, we shall not be liable or responsible.

24. Term enforcement:Any provision of these terms that you or we are not legally permitted to enforce will be disregarded, but the remaining provisions will still be binding.

25. Interpretation: Terms such as "include," "like," and "for example" do not impose any restrictions; rather, they refer only to our own discretion in each situation.